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#1
Nov 11, 2015, 9:34 AM
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change the name on ticket
Hi,
I recently bought a ticket from an agent. They put my name wrong in the ticket. I have contacted them but they said there was nothing could be done. i tried 'manage my booking' but they wouldn't recognise the booking reference on the ticket. Can the representative help me please? Thank you very much |
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#2
Nov 11, 2015, 9:43 AM
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btw the mistake is that my surname is not included in the ticket so it's just the first name. But obviously it's not what is stated in the passport. I am really concerned that this gonna be an issue while checking in.
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#3
Nov 12, 2015, 11:07 AM
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Dear ladlucky.
Kindly provide us your booking reference (six letter code without digits) and contact number so we can assist you accordingly. Best Regards. *JS |
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