[peter gaynor]

i recently booked 2 return flights to bankok for november,
i decided to stay for a longer period so changed the return flight date.
the administration charge for change of date was well in excess of 10%
of the total booking. after many emails the customer relations apologise
but refuse to do anything about it. but they still ask for customer loyalty for the future. the worlds favorite airline but not mine,i will never fly with them again.