[nsh2011]

Purchased a ticket about one month prior to scheduled travel, and Delta alerts me 4 days prior to my outbound flight to Toledo that all of their service to Toledo was stopping and that for my return flight, DL 3081, I could either leave out of Detroit, Ft. Wayne, or an even further afield airport -or -receive a refund. When I requested compensation for transport to Detroit, the nearest airport, (at least $100 either by taxi or flying) was told they "don't offer that."

The personnel I spoke with by phone all claim this is allowable because it is a "schedule change."

However, I've read their published conditions of carriage, their Liability for Delay or Cancellation, etc., and since this is a change "in their control" they indeed need to provide full transport coverage for the originally purchased ticket. This is certainly not, as I was told, a "schedule change."

Since no one on the phone could help, I've written Delta requesting ground transport to be covered, and am waiting to hear back.

Delta either needs to provide transport *from* Toledo to airports they do service -or- provide customers with transport on another carrier.

Anyone else being affected by this "schedule change"? Can they get away with this??