[Hank Man]

We had an issue about having our seats changed on an flight to Hawaii. Won't bore you with details but at last minute our assigned seats were changed without notice to much poorer seats and gate person was nice but limited in what she could do. Alaska Did follow up with an actual phone call. A first from any airline. They offered to make it right on the next flight in a very concrete fashion.

Thanks. We all make mistakes, but this is the first time I've experienced an airline actually do something about it.