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Qatar Airways Manchester Kolkata(CCU) return a flight from HELL

I flew Qatar Airways Manchester Kolkata connection & faced a journey from hell. The onward journey was smooth upto Doha on 14th Sept & then the horror began. The ground transfer at Doha was horrible & I could somehow catch the Kolkata connection flight. The flight was delayed due to me probably the only last connecting passenger. My hand bag was taken as there was no place in the cabin for any further bag. The Kolkata flight was horribly overcrowded like a cattle flight & at Kolkata airport it took over one hour to locate my hand luggage. I felt like a stupid & humiliated victim.

The hell began on 15th Oct return journey from Kolkata airport. The Air India ground handling staffs informed there are some changes & issued me a boarding pass upto London Heathrow instead of Manchester. The ground staff said they have been instructed to dump me at some late Doha-Heathrow flight & no further information was available.

On arriving at Doha I faced severe difficulties understanding the situation as the expert staff was not clear about anything. They said I will ultimately reach Manchester but possibly very late night instead of usual midday. On asking what happens to my prebooked transport arrangement at Manchester airport they informed it is my responsibility to cancel my transport at Manchester airport & rebook for a late night pickup which was not possible for me. Also those bastards miss informed me that I will be flying upto Manchester as an international passenger & then have to do immigration there. To my surprise one staff at Doha informed that this happens regularly for passengers at Kolakta sector & Qatar Airways is fully aware of that.

I had a long 5 hour wait at Doha to fly to London instead of Manchester. Upon arriving at Heathrow I could not locate any Qatar staff to guide me & have to approach BA staff with some Qatar flight diversion voucher. BA staff informed I have to clear immigration first to catch late night Manchester flight.

On arriving at Manchester around 10pm I could realise my checked in luggage is missing & BA informed they have not received any luggage from Qatar. I only could record missing luggage with BA & reach home exhausted as if a journey was made from HELL. I had a sleepless night as my luggage had my laptop & other valuables on which Qatar Airways took no responsibility. The luggage arrived next day at home with the body lock damaged. There was nothing missing from inside but the bag is useless now as body lock has been damaged forever.

The experience was one from HELL & I request Qatar Airways to take full responsibility & provide FULL refund of my ticket & compensate for my damaged checked in bag which was mishandled due to bogus arrangement by Qatar Airways.

I am sharing this experience on various websites in UK & India & to my contacts at Kolkata so that people become aware of the incidents happening to Kolkata(CCU) sector passengers from UK.