[bluee]

In February I was flying with my family from Cancun to Gatwick on a night flight.

The passenger behind me got distressed and I was constantly pushed, asked to move away with 2-3 crew members around me. I got no sleep, I requested another seat for me and my child but they couldn't be bothered. I was unable to recline seat when I finally was able to sit down. It continued like this during all flight.

I'm sad for the woman behind me who got distressed. But I also feel I didn't get what I paid for. Me and my child had a terrible night without no sleep.

BA Customer service offered a ridiculous 150 EUR that had to be spend within 1 yr on their products. Basically I feel I didn't get the service I paid for and a terrible experience with BA.

After they issued the 150 EUR I kept writing to them that I can't use it and I don't feel its proper compensation. All I get is auto responses/templates.