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Canceled / Delayed / Overbooked Stuck for two days in Atlanta because of AirFrance

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May 20, 2017, 11:29 AM

pradeu

Join Date: May 2017

Posts: 1

Stuck for two days in Atlanta because of AirFrance

Because of AirFrance, I was stuck for two days at Atlanta airport on April 6-8, 2017. I could not even reach my final destination, Pittsburgh.
Because of the storms two days earlier, all air traffic was stopped. AirFrance knew it when they let me take my flight from Paris Charles de Gaulle to Atlanta on April 6, but they said nothing.
I arrived in Atlanta, and it was an incredible mess. I experienced many difficulties finding a hotel, which I had to pay myself.
I contacted AirFrance on April 9, immediately when I returned. After six weeks now, I heard absolutely nothing from them. This is a disastrous service, and it seems that for them their customers (even frequent flyers like me) count for nothing. Given this very bad service, I recommend to avoid AirFrance as much as possible.

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Canceled / Delayed / Overbooked Stuck for two days in Atlanta because of AirFrance

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