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#6
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PHXFlyer, thank you for your suggestion. i wish the airline could have been so useful.
regarding the difference in policy between what was in the email and what was initially quoted to me, i understand it was a mistake - in my text you quoted, i included the word "mistakenly" intentionally. to bob, phxflyer: yes, i can rebook travel with no fees or penalties. imagine that! they cancel my flight and they magnanimously promise not to penalize me. i suppose i should be grateful? yes, they informed me in advance they could change the flight. i can also change the flight - at a cost of $50 and up. two parties are bound to an agreement and one reserves full leniency for itself to later alter its obligation, while the other will be penalized for changing its end. please, do not point out again that they are not penalizing me - they cannot penalize me since i did not cancel this, they did. |
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