[Silent Bob]

You are being a total prat. He was given an itinerary which told him to go to the US Airways counter. He did go to the US Airways counter

No Jim, this shows your ability to merely skim a note rather than read it in it's entirety. the mother and daughter did not go to the US Airways Counter, they first went to a United Counter and the Op even stated in his first complaint it was a US Airways flight operated by United, which was entirely false. Was it the Op's fault? YES! Why? well read his itinerary, it clearly states it's a US Airs flight, why go to a United Counter? It's called owning up to the problem rather than placing blame to someone else. It doesn't matter the codeshare shell game, it only matters that the information given is correct and concise, which it was. I've already stated that United doesn't fly to Charlotte and that was correct, I stated that the return flight was on Continental (which is why the ticket number was Continental) was also true. I also stated that the mistake was misreading the itinerary, which by the OP's own admission was also TRUE.

Was it the Op's fault: A Big Whopping Yes.


You can defend all you want Jim, but that doesn't change the fact that no one is to blame here but that of the OP misreading the itinerary and Expedia not explaining this on the day he was on the phone with him.