[jimworcs]

When I got to the agent without eye contact he shared they may not have a seat for me, then, wait for it....he just walked away. Thinking he'd come back, I waited a few minutes. He never returned, so I went to him and asked what was going on. He told me to be patient. I asked him what he wanted me to be patient for? I asked why a paid for ticket from an early check in would just be given away. He told me to calm down and go away. As an fyi there were no more flights to my destination that day. I waited longer with no communication from anyone and no one at the ticket desk.

I went back over to the man and asked what was going on. He said, without looking at me, I told you. We're overbooked and we probably don't have a seat for you. I asked how this could be. He again told me to calm down and leave him alone. I asked how calm he would be if someone just took $500 from him for a product or service that he never received. He didn't answer. He just stopped speaking to me and any of the other handful of confused passengers who were being told they were being bumped from the flight. Mind you, we were not stand by passengers and we had all checked in at least an hour before our flight.

The agent was unapologetically rude and dismissive. They shut the doors to boarding and still he refused to share any information. Then, without uttering a word to any of us or looking at us he handed a few of us tickets.

As per usual, Delta miss the point. The substance of this complaint is the attitude of the staff. The complainant makes it clear that they were seated... the complaint is about the attitude.