[jimworcs]

This scam is widespread. Some airlines only guarantee their lowest fares on their website and no not make other very low fares available through other outlets. I would never book a flight via telephone sales. Often, you know more than the person selling you the ticket, about rules, routes, etc. The internet gives you time to shop around. Good luck with BA... but I wouldn't expect much and don't think there is much you can do.

I havn't had this problem with BA before, as I regularly use the BA Unaccompanied Minors programme, as my daughter lives in the US. However, I always check the internet pricing first and then call. (Incidently, unaccompanied minors pay the adult fare on BA). The other alternative is to try Virgin Atlantic. With their service, you can book the flight online, and then you call Virgin and buy the unaccompanied minor service over the phone.

One more thing.. you must be booking very last minute for those prices. My daughter is travelling in August to the UK and back and the fare was less than $600 return, including the fee.