[idahovandals1986]

It sounds like Delta did compensate you for the mechanical issue. $6 voucher isn't a ton but it still gets you food, it might not be lobster but its food. And they put you in a hotel. Now according to your standards you say it was sub-par please provide the name and location of the hotel they put you in so we can all judge the quality of it. I admit I would love Delta to have more reps on hand for these situations and to keep everyone up to date but I don't see that changing anytime soon. Plus I know no other airline who does have coverage like that when things start to go down.

Sorry about your experience but it sounds like they owned up to their error and covered you. If they made you buy your own food and hotel you would have a solid case.