[jimworcs]

Delta are utterly unbelieveable. It is NEVER advisable to fly Delta, particularly for international travel. They are simply appalling and their staff are looking for excuses to deny travel and keep your money. So, your first big mistake is to use Delta at all.

Kosovo is not recognised as an independent country by most of the world and it does NOT issue visas. It does not even have it's own Ministry of Foreign Affairs, as it's uncertain legal status, as an integral part of Serbia, but independently administered under UN supervision, means it has no legal authority to issue visas. However, it is unreasonable to expect that the average Delta employee would know this. However, if Delta sell tickets to a destination, it is incumbant upon them to know the rules and status requirements for that area. It is, as always, a DELTA FAIL. Why does anyone use them?