Notices

Swiss Air Investigation: Swiss Air is currently under investigation by AirlineComplaints.org for serious violations of passenger rights. Read more

Swiss Air Investigation (Dec 2025): Swiss Air is currently under investigation by AirlineComplaints.org for serious violations of passenger rights including but not limited to abandoning passengers at foreign airports; causing negligent delays that result in missed critical connections, particularly impacting travelers attending funerals; providing dishonest assurances through flight staff; failing to manage visa-related issues, leaving travelers stranded in untenable legal situations abroad; mishandling luggage containing essential medications; providing inadequate support for grieving passengers; refusing to offer readily available alternative flights; ineffective communication; causing emotional distress to affected passengers; poor coordination with partner airlines; systemic breakdowns in global phone-based customer support; technical failures on their lost luggage website; ignoring customer complaints; and breaching their fundamental duty of care to passengers.

Swiss Air Investigation Update (Feb 2026): Due to observed Swiss Air behavior, this investigation is escalating for additional serious violations of passenger rights including but not limited to issuing token and bad-faith refunds that bear no reasonable relation to the actual value of unused ticket segments; refusing to reimburse documented replacement transportation costs incurred as a direct result of their operational failures; misrepresenting nominal payments as meaningful refunds; failing to honor explicit written commitments to reimburse out-of-pocket expenses; forcing bereaved passengers to retrieve delayed baggage at their own expense despite being provided with a delivery address; shifting additional financial burdens onto passengers for fuel and transport required to recover mishandled luggage; attempting to substitute legally owed cash compensation with restrictive “goodwill” vouchers; implying that such vouchers constitute adequate settlement of unresolved claims; failing to provide transparent refund calculations or justification for nominal reimbursement amounts; and demonstrating bad-faith escalation handling through repetitive, non-authoritative, template-based responses that avoid substantive resolution.

We are expanding this investigation to the public and requesting feedback from Swiss Air customers here. Show less

Baggage Problems Lost baggage for 136 days!(0235203203 – TK203203)

Tools...

Thread Tools

Display Modes

Nov 8, 2011, 9:13 PM

jimworcs

Join Date: Jan 2008

Location: Lot et Garonne, France

Posts: 3,197

What are we to conclude from this bizarre complaint?

You are thin and proud of it and should pay less?

You were seated next to a fat person and want to be compensated?

You want to be compensated because the fat person was heavier than you?

You want to be compensated because you didn't carry hand luggage?

You want to be compensated because your bags were heavier than you?

You weighed your fellow passengers and discovered they were 600lbs?

You are nuts?

Reply With Quote

« Previous Thread | Next Thread »

More options...

Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)

Thread Tools
Show Printable Version Email this Page
Display Modes
Switch to Linear Mode Switch to Hybrid Mode Threaded Mode

Posting Rules
You may not post new threads You may not post replies You may not post attachments You may not edit your posts BB code is On Smilies are On [IMG] code is On HTML code is Off Forum Rules

Forum Jump

Similar Threads
Complaint	Complaint Author	Forum	Replies	Last Post
Baggage Problems British Airways: Baggage lost for 21 days, still no compensation	Shaddow	British Airways Complaints	2	Mar 9, 2014 7:40 PM
Canceled / Delayed / Overbooked $200 is good enough for 2 days lost.	pianoronni37	Delta Air Lines Complaints	2	Aug 26, 2010 11:14 AM
easyjet lost luggage 11 days	TammyMarsh	easyJet Complaints	10	Aug 24, 2010 6:09 PM
Baggage Problems 67 Days and Still Waiting for a Response for my Lost Bag	terrinicole	United Airlines Complaints	1	Jul 10, 2007 11:23 PM
Baggage Problems BAGGAGE LOST FOR OVER 3 DAYS/LIABILITY FOR MEDICAL COSTS	jpc	Delta Air Lines Complaints	3	Jun 6, 2007 8:52 AM

All times are GMT. The time now is 4:18 PM.

Baggage Problems Lost baggage for 136 days!(0235203203 – TK203203)

About Us

AirlineComplaints.org

Advertising