Notices

 
Tools...
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
  #3  
Old May 2, 2012, 8:07 PM
Matt_FLL Matt_FLL is offline
 
Join Date: Nov 2011
Posts: 100
Default

Richard,
Echoing Jim, I’m so sorry to hear about the circumstances which led you to this forum. You and your family are in my thoughts.

Jim is exactly right: a lot of people will likely reply, and point out that you had a choice to buy a refundable or non-refundable ticket. You decided to purchase a non-refundable fare because it was cheaper. The fare was discounted because you agreed to certain restrictions (including no refunds).

I suggest that you cancel and eat the penalty. As a business road warrior, I can only offer one modest alternative that should be used very cautiously. Unlike most passengers, you can keep your fingers crossed that the flight will be cancelled or significantly delayed (usually 1.5 hours). If that happens you are entitled to a full refund. However, I urge you to read the fare rules of the ticket that you’ve purchased. In almost all cases, you MUST cancel **BEFORE** departure time or else you lose your entire ticket. So time this out carefully. Further, some tickets are “use-it-or-lose-it”.

As a final thought, and in response to Jim’s suggestion, you may want to read this interesting article where Spirit Airlines “took a stand” (in their eyes!) on this exact type of situation last week.

http://ed.msnbc.msn.com/_news/2012/0...nes-greed?lite

Stay well, and we will be thinking of your family.

Best Regards,
Matt
 

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Baggage Problems Lufthansa hides from customers during crisis E. Walter Koenig Lufthansa Complaints 2 Dec 6, 2010 8:27 PM
Customer Service Airline taking advantage of people during crisis Amanda1010 Customer Service 7 Jun 27, 2009 2:40 PM
USA 3000 - inflexible during crisis redfred Other Airline Complaints 6 May 4, 2009 5:30 AM


All times are GMT. The time now is 12:00 PM.

 

About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.

 

Advertising

Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2006 - 2023