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#9
Jul 19, 2012, 9:22 PM
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Price Changes
I bought tickets to Europe on July 8,2012 for my wife and I. The cost was $2313 for the 2 of us.
On July 19 I checked the same flights. Much to my surprise the cost was now 1694 a reduction of $619. I called Delta and was told that that price was wrong. I said it's on my computer screen. She checked and confirmed the price. She said it would cost $400 to change the tickets and I would save $40. I told her it was a rip off. I am use to good service from Southwest. I will think twice about using Delta in the future or wait longer before making my reservation. Very bad customer service. 
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