[deltaistheworst]

According to news stories released today - airlines grossed 22.6 billion dollars in ancillary revenues ie. baggage fees, seating fees, priority boarding fees etc.

Delta, no surprise, was near the very top - #2 out of 50 airlines - for charging customers these extra fees to make BILLIONS more. Even though Delta is clearly making billions in extra revenue through these fees, they don't care about a customer they could easily help to make a long haul flight just a little more comfortable.

Everyone who's commented on this thread by saying "just pay the extra fees" must be super rich. For the average american - plane tickets are an already expensive investment and paying 100+ dollars extra to get seats that used to be available to everyone is a very tough thing. Clearly Delta only cares about dollars and cents and has been very successful in charging their way to the top. It's sad that these airline employees are so disconnected from the average person and so focused on towing the company line to make an already filthy rich company, even richer.

I hope none of you ever need a little extra help from someone, some business, or some company. Delta is heartless, compassion-less and with the news today that Delta is #2 for charging their customers these extra fees, it's clear that Delta does whatever it can to rip off their customers and squeeze every last penny from travelers that are already dealing with tough economic situations.