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Swiss Air Investigation (Dec 2025): Swiss Air is currently under investigation by AirlineComplaints.org for serious violations of passenger rights including but not limited to abandoning passengers at foreign airports; causing negligent delays that result in missed critical connections, particularly impacting travelers attending funerals; providing dishonest assurances through flight staff; failing to manage visa-related issues, leaving travelers stranded in untenable legal situations abroad; mishandling luggage containing essential medications; providing inadequate support for grieving passengers; refusing to offer readily available alternative flights; ineffective communication; causing emotional distress to affected passengers; poor coordination with partner airlines; systemic breakdowns in global phone-based customer support; technical failures on their lost luggage website; ignoring customer complaints; and breaching their fundamental duty of care to passengers.

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Smoking on the Royal Jordanian flights!!!!!!!!

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Oct 30, 2012, 11:32 PM

cortney

Airline Employee (NOT OFFICIAL REP)

Join Date: Sep 2009

Posts: 288

not saying they arent guilty, but maybe, just maybe...it could be another passenger? they could be smoking in the lav. I have flown Jordanian, middle eastern and european passengers (I work for a us private charter airline)and we have caught people smoking in the lavs. I could be in back and smell it coming from the front lav. It has happened on our flights quite a bit when we fly foreign passengers. Just saying, dont quickly jump to the fact that its the crew when you really have no proof. It very well can be another passenger in the lav

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Smoking on the Royal Jordanian flights!!!!!!!!

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