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Swiss Air Investigation (Dec 2025): Swiss Air is currently under investigation by AirlineComplaints.org for serious violations of passenger rights including but not limited to abandoning passengers at foreign airports; causing negligent delays that result in missed critical connections, particularly impacting travelers attending funerals; providing dishonest assurances through flight staff; failing to manage visa-related issues, leaving travelers stranded in untenable legal situations abroad; mishandling luggage containing essential medications; providing inadequate support for grieving passengers; refusing to offer readily available alternative flights; ineffective communication; causing emotional distress to affected passengers; poor coordination with partner airlines; systemic breakdowns in global phone-based customer support; technical failures on their lost luggage website; ignoring customer complaints; and breaching their fundamental duty of care to passengers.

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Turkish airline is overbooked

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Aug 31, 2013, 7:43 AM

jimworcs

Join Date: Jan 2008

Location: Lot et Garonne, France

Posts: 3,197

There is less and less a reasonable case for overbooking. In the past when tickets were transferable, over booking was the only way that airlines had to mitigate losses. Today, the vast majority of tickets sold (on some flights 100%) are non-transferable. The airline loses nothing if the passenger fails to show. it is high time this out moded practice was banned... Why are they able to get away with offering something for sale they do not have? It is bordering on fraud.

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Turkish airline is overbooked

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