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| Other Airline Complaints If we receive 10 complaints about an airline, we will create a specific section for it above. |
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#3
Sep 2, 2013, 9:25 AM
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the flight originated in SA. Worst of all is that no one is able or willing to help with complaint. I eventually called them back when I got no response, was told by a supervisor they would only charge me the 175 dollars, took my cc details and said he would email me within an hour. Ihave been on the phone the whole day he has stopped taking my calls and now the amount has changed again.
i spoke to a consultant who said 191 dollare kept me on the line for 20 minutes and then said he had made a mistake its actually 240 dollars!?! then he put the phone down in my ear when i said that his supervisor has said otherwise. Tried phoning head office to complain, another dead end, she said she could only transfer me back to reservations!?!? Surely one must be able to lay a complaint somewhere? |
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