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Customer Service Have you had any problems with Continental's Customer Service? Have Continental employees treated you poorly?

 
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Old Apr 23, 2009, 4:28 AM
mars6423 mars6423 is offline
 
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airforcewife i just read your complaint about continental airlines......you cant base one event and say that the whole airline is terrible and that everyone who works for them is out there to get people and **** them off.....besides im pretty sure the people you talked too were different from the people the complainer talked to

you came into this complaint biased against this airline already so you came in with a one sided point of view and couldnt decifer what was right and wrong.....like you came to bash on them

oftenly people overreact and exagerate the situation......also many people see rudeness at different views, one person may think that a person is very rude but others may think that they are just being themselves and not being rude, just because the dont say thank you ma'dam have a nice day doesnt mean they are being rude

if they truely are being rude than its different

and unless it is way overthe top and effected you for a period of time than there is no reason not to fly the airline again.......book online or through a agent, not through the airline directly, get on the plane and everything will be fine, its not like the person will be sitting next to you for the flight going on and on and on........you wont have any problems if you book and check in online and have minimal contact
 

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