It's called advertising. No matter how many employees a company lays off in tough economic times, there is always a need for advertising. I remember when Delta emerged from Bankruptcy there were people on the streets of New York handing out free music download cards with the new Delta logo on them.
The US domestic and to a somewhat lesser degree international passenger traffic has fallen off substantially. The layoffs are due to capacity reductions. Fewer planes flying require fewer pilots, flight attendants, maintenance people and so on down the line. The companies still need an advertising budget to get butts in the seats. If that advertising includes a guy living on planes for 30 days or painting a bikini-clad super model on the outside of the plane then so be it.
Incidentally this is NOT a specific customer service complaint. It would have been more appropriate to post in the General Discussion forum. Mods?
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Jul 13, 2009, 8:46 AM
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