Continental Sucks and Should not be Used
I have been on hold and transferred for the past hour and these comments are true. Just let Continental go bankrupted the next time. Write your congressman and Senator not to bail them out and about your complaints - for certain the company does not listen. I have had three (3) round trips that 142 miles each (71 each way) to get my son off this morning. They wanted him to get a $300 ticket if he would walk all the way to the entrance ticket stand while his bags were being returned to him because their pilot was an hour and half late. That caused him to miss the next two connections since they were full. They even wanted him to fly to Newark the next connecting place where there were no seats then available in order to get his $300 certificate. Why could they have not called us before we left for the airport since they knew since last nite that their pilot was not going to make it. After one hour and half another agent came on the call to only hang up or lose me. The first Continental agent was rude and hung up on me. I have had it with this sorry airline and do not recommend anyone fly with them. Let him go bankrupted like the rest of the terrible services.
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