[Freddy44]

So,
My return trip from Seattle was this past Saturday morning, departing at 5:43AM in the morning.

I get to the airport with plenty of time, then went to the line for first class check in. It was short, but apparently other people were having problems checking in. Not surprised.

So I finally get to the machine and desk, and attempt to get my boarding pass, (I had already checked in online). The machine spit back some message like, "Please see agent for further assistance.." .. I knew this could not be good.

So it was 5AM. My flight was 5:43AM. I said, can you help me? to this older short Asian woman. Miss Personality. Doesn't say anything but starts punching stuff in the computer.. then finally says, you can't check any bags because it's too late before take off. So I put you on another flight 15 minutes later, but unfortunately there isn't first class available and you have to fly coach.

5AM. Enraged!!

I said, what do you mean it's too late? I've been here since 445 this morning waiting in line? She says, well the computer is saying it's too late. I said it's 5AM right now. Yeah but it's 2 minutes past the cutoff time to accept bags for the flight. She says, well you have to check your bag 45 mins before departure time. I said I've been here since 445, in line, and trying to actually use this machine. She says, I'm sorry it's too late, do you want this other ticket? I said to her, listen, get the supervisor here now. And started telling her off, to where she slowly shuffles down the counter trying to find someone. She comes back and says, there isn't a manager or supervisor here... there on break (or some bullsh*t statement). She doesn't not look me in the eye nor does she seem that's she's all there. I began to raise my voice with her and say, please check my bag, and she saying sorry I cannot. Power_Hungry_B*tch.

I continued telling her off and she didn't say anything. I said, so I paid more to get first class, what are you going to do about it? She said, you can apply for a refund. I asked where? She said, go online and do it, we cannot do it here.

I continued telling her off, and by this time, the manager was listening and telling me quit being so rude. I said, why don't you people start acting like you know what your're doing? Why the horrible customer service? I demanded they give me their names, and I wanted to see their badges. Weird.. .just like in Houston, they hide their badges in their shirt pockets or in their blouses.

I said, you guys really suck, and you are in the wrong business. You are a failure and this airline is a failure.

I can't believe how some of these agents and the airline in general, treat people! And they just expect us to shut up and take it!

UGH. I know people say it all the time, but I will do my best ever to NOT ever fly United ever again!

[alwaysflyin]

I'm shocked you had problems... You sound like such a pleasant person to be around. I know go I'd go out of my way to help a person who acts like you in public.

[The_Judge]

You are really a knob. I'm sincerely glad you had flight issues and hope you continue to. Have a nice day.

[The_Judge]

And when I say that, I mean it in the most respectful and sincere way possible.

[Freddy44]

Oh so we're supposed to let rude stupid agents just walk all over us, who are paying hundreds of dollars. We're the customer. I always give them (the agent) benefit of the doubt to start off with. But if they start screwing around with me...watch out.

Anyone who doesn't agree with how I handled it, not only am I not sorry for you, but really, you don't realize how you have to "stick up for yourself" and not let some of these idiots walk all over you. They will and they do! And they get away with it.

I don't know about any of you, but I work too hard for my money, my time and my energy. Zero time for stupidity and rudeness when I'm paying hundreds of dollars.

And you want to play all nice and polite and namby pamby?

[Leatherboy2006]

To quote Cindy Who in "The Grinch Who stole Christmas, "sounds like someone needs a time out"

[The_Judge]

I truly wish I would have had you as a customer. I would have loved to watch your head explode and then booted you off the flight and watch it explode again. You, my friend, will say the f-word to the wrong person and will pay dearly for it. Remember that.

[Freddy44]

Originally Posted by The_Judge

I truly wish I would have had you as a customer. I would have loved to watch your head explode and then booted you off the flight and watch it explode again. You, my friend, will say the f-word to the wrong person and will pay dearly for it. Remember that.

Dear....

Sorry, idiot agents (or ex-agents) such as yourself, I eat for breakfast, lunch and dinner. Oh, I say the f-word to the wrong person? Who is that? Who said the f-word to whom? Oh and how will one "pay dearly for it"? You're ridiculous. Amateur. Oh, "Remember that."... Please, I can't stop laughing at people like you. You're a rude a-hole to me? I come back at you. Watch and you will see.

I'm sorry you could not have me as a customer. Because, if you did, and you screwed up, too lazy, rude, didn't know how to do your job, kept making excuses for something being wrong or trying to make up stories or lies for yourself or others, ...yes dear you would have heard it from me. Yes, really I do it all the time, and in the right way and manner. Have I ever been denied boarding, denied a boarding pass, denied entry into security area or kicked off a flight for being.. ahem, .. .bad-mouthed to stupid rude agents/ex-agents like yourself? Never! Yes that is the truth!

Tell us, where does it say we have to shut up and accept stupidity, b.s., and incompetent lazy a-hole agents.

Cheers, and have a nice flight.

[jimworcs]

I love a good bun fight...

[The_Judge]

Where does it say it?? In the unwritten rules of agents. You will find yourself in seats that don't recline, seats with broken tray tables.....and that's if you even get on the plane. I have removed people for less than what you've done. Damn, I wish I could have a crack at you. I may come back just to check you in. Keep spewing your drivel, oh, and learn how to spell it too.

[The_Judge]

Hey, wasn't the idiot brother in the movie, Dirty Rotten Scoundrels, named Freddy?

[Freddy44]

Originally Posted by The_Judge

Where does it say it?? In the unwritten rules of agents. You will find yourself in seats that don't recline, seats with broken tray tables.....and that's if you even get on the plane. I have removed people for less than what you've done. Damn, I wish I could have a crack at you. I may come back just to check you in. Keep spewing your drivel, oh, and learn how to spell it too.

Ohhh.. I guess you were some kinda power hungry (cough cough) balsy-kinda agent. MMM... scary. Or were you one of those bitter sky wenches?

So, I guess you're not an agent/sky wench any longer um because:
1) Fired for being a rude, jerky stupid idiot one too many times
2) Fired for drug use or drinking on the job
3) Fired for theft, or other illegal activity
4) Embarrassed after your psychotic freak out was recorded by other passengers on YouTube in the plane full of passengers, and you had to be escorted off, pinned down in a wheelchair with chains and belts
5) Any combination of the above

Oh sorry dear, your unwritten "rules of agents" is to act like an a-hole. Oh ok. Yeah we get it. Just shut up, do your job and go get me my soda, will ya? I mean, is it that hard?

[The_Judge]

None of the above.......and people like yourself are impossible to make see reason. You're on your own. Have a nice day.

[pattis]

My guess is that freddy is really a 12 year old who has never been on a plane. The only time he has been in an airport is waving bye bye to Daddy as he flies away.

[Freddy44]

My guess is that Pattis is one of these, or combination of the various traits below:

1) Lazy
2) Bitter
3) Doesn't work well with the public at all
4) Angry at the her/himself, their family or dog, and has to take it out on customers
5) Just doesn't know what the hell is going on
6) Stupid
7) Problems or issues with drinking, drugs or other illegal activities

It must suck to be you, airline employee, because really, people like you shouldn't be working with the public in the first place!

We get better service from the cashiers at McDonald's than we do with some good-for-nothing airline employees such as yourself.

Cheers!

[The_Judge]

I'm just curious.......I have been guilty as well cuz I was banned for a 24 hour period but why can non-airline employees/sympathizers get away with personal attacks on members but we cannot?

[jimworcs]

There could be a clue in the title maybe?....

[Freddy44]

Originally Posted by The_Judge

I'm just curious.......I have been guilty as well cuz I was banned for a 24 hour period but why can non-airline employees/sympathizers get away with personal attacks on members but we cannot?

Dear The_Judge,

You might want to review your own postings in this thread. Of course you were 'personally attacking' me. Is not the 'Dirty Rotten Scoundrels' line, an 'attack'?

Check yourself... better yet, ...improve yourself.

[The_Judge]

I prefaced my comment saying I had done it and was banned for it....please read and comprehend the WHOLE post. I am curious as to why it's only the airline staff and sympathizers that get banned and not the complaining attackers, like yourself.

Take your own advice, check and improve yourself.

[Freddy44]

Originally Posted by The_Judge

I prefaced my comment saying I had done it and was banned for it....please read and comprehend the WHOLE post. I am curious as to why it's only the airline staff and sympathizers that get banned and not the complaining attackers, like yourself.

Take your own advice, check and improve yourself.

Um, because this is a complaint board against the airlines? I mean, do we have to point out everything to you people? Don't you airline employees have your own anonymous complaint board against customers?

You agents are something else. When we complain against your poor customer service, you start crying. I mean, do we, the customer, have to tell you everything? You would think all this complaining against you people (!) would manifest itself into a 'teachable moment' or 'learning experience' for you. Did you not ever go to training on customer relations? Or does the airline just shove you out on the front lines, and left to your own devices, with no ongoing training? Sheeessh...