[FF212]

EasyJet (EZY) advertised for a while with the slogan "if you are late we won't wait". Etihad (EY) would not come initially to mind as EasyJet competition - however they behave worse:
Booked a flight from Dublin with them and arrived 59 minutes before departure at the check-in desk. Not ideal, I know, but if it happened before it wasn't a problem (for other airlines). The airport, including the security checks, was idling - so there was more than a realistic chance to be at the gate 45 minutes before departure. If there would have been a quick response by Etihad staff. But there wasn't. They took my booking reference and then nothing happened. I was prepared to leave my check-in luggage behind - so there would be no further delay caused by myself. Etihad was not interested. 59 minutes before scheduled departure, that's it for them - end of story. After a few minutes they offered to reschedule to the next day - for the full ticket price minus taxes and fees. Considering it was a 40 hours (return) flight for just eight days I did not take that offer.
I hadn't booked Etihad before and certainly never will again. A company holding their policies so high over their customer's interests is not for me. It wasn't planned to arrive late at the airport, but sometimes even with contingencies unforeseen events can delay ones progress. Under the circumstances I was happy to have made it with 59 minutes to go.
Not unlikely that the flight was overbooked and the seat they sold to me wasn't even available. Etihad doesn't even see a necessity to reimburse fees and taxes... We will see.