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| Other Airline Complaints If we receive 10 complaints about an airline, we will create a specific section for it above. |
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#1
May 4, 2023, 9:01 AM
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Vueling Flight Credit does not work
I received flight credit from Vueling for the reservation VGLHJJ.
I have followed recommend steps multiple times (which is all I get as a reply) but they do not work as per image in attachment. I asked to be contacted multiple times: requestes sent on the 11, 13, 20 and 24th of April. I called multiple times and used all the options available but still I wasn't able to talk to someone who could help, but rather pre- recorded voices with the same info that it is on the webpage. I sent emails explaining this to this very same email but no reply on Vueling's side. I wanted to use the flight credit to buy a ticket for the 13th of May and I couldn’t do it, I couldn’t reach Vueling.I had to buy a ticket to another day since the prices went up.Since this flight credit has not be working, Vueling can not solve it, I have been losing money and time over this it has no use for me. Thus I want to be reimbursed in euros to the same card I made the purchase. |
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