Reply
Customer Service
COMPLAINT: Don't bother complaining

 
Thread Tools Display Modes
  #1  
Old Jan 27, 2016, 2:31 AM
Debwild Debwild is offline
 
Join Date: Nov 2015
Posts: 1

Having an on-going battle getting Qatar to deal with a complaint. My mother travelled from the UK to Bangkok in November and they changed her seats from the booking on line. They have done this on nearly every flight for the last 8 years. My mother has mobility problems and needs to sit on an aisle seat on the left of the plane....shouldn't be a problem as there are lots of these. But oh no Qatar knows which seats are better for her and often say it is due to "OPERATIONAL" reasons change her seats.

I have complained about this and the fact that they discriminate against disabled passengers as they aren't allowed to check-in on line so it is only when they get the airport they find out. I have put the complaint in 5 times now as every time they are pushed they stop replying to my emails.

The Civil Aviation Authority is looking into this as I have made a complaint to them and hopefully they can make them change this. Other airlines let you check in when you are assisted passage so I don't know what the problem is.

I am really annoyed about this and more annoyed that Qatar stop responding so I will be resubmitting the complaint yet again -FOR THE 6th TIME - who knows maybe someone will deal with it this time!!!!:
Reply With Quote Share with Facebook


Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Jetstar Business Class JQ 18 - Don't Bother Michelle B Other Airline Complaints 0 Aug 19, 2014 5:25 AM
Frontier - Don't bother unless you have lots of free time! elljay Frontier Airlines Complaints 0 Jun 20, 2014 6:09 PM
Don't bother complaining about the airlines Northern_Joe General Discussion 3 Jun 25, 2013 10:36 PM
Saudi Arabian Airlines: Don't Bother faz123 Other Airline Complaints 1 Aug 19, 2010 1:41 AM


All times are GMT. The time now is 9:16 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2018, vBulletin Solutions, Inc.
BallisticTshirts.com

counter free hit unique web
unique visitors