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| Other Airline Complaints If we receive 10 complaints about an airline, we will create a specific section for it above. |
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#1
Aug 22, 2019, 2:31 AM
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Malindo air od1008
booked malindo flight no. OD1008 departure KUL 22/8/19 0815 hours, due to arrive BKI 22/8/19 1055 hours. but flight delayed almost 1.45 hours (departure 1000 hours, new arrival time to BKI 1222 hours). no written notice given (by sms / email). The on ground staffs are not helpful at all. Couldn't provide any reasonable answers.
checked their website for flight status & the page keeps loading / no response. How do i manage my appointment in BKI?? I had to call my client to reschedule due to this unnecessary delay. Had used malindo service before but this is the 1st time experiencing this. I can tolerate a short flight delay but not up to this extend. Please explain.  
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