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Baggage Problems
COMPLAINT: Lost bags

 
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Old Aug 16, 2016, 4:41 AM
LostBag LostBag is offline
 
Join Date: Aug 2016
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I've been dealing with Lufthansa for over two months to try to locate my checked-in bag that was lost en route from Boston to Dublin via Frankfurt. The customer service is completely ineffective, I have called over and over, I filed a complaint, they never call back, they have no clue, I want to be reimbursed but they always evade my questions. I have flown Lufthansa in the past and was pretty satisfied, but I am sure I will never fly with them again. Worst experience. Worst airline. Worst customer service.
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