Reply
Tools...
 
Thread Tools Display Modes
  #1  
Old Feb 29, 2024, 6:10 PM
[email protected] dr.urvish.patel@gmail.com is offline
 
Join Date: Feb 2024
Posts: 1
Thumbs down Cancelled, Missing & Stealing luggage, Racial discrimination

My flight on January 19 from Paris to Houston got cancelled and I was given 19th January Paris to Detroit to Houston connecting flight and our luggage was sent. That flight was overbooked so we were given a 20th January morning flight from Paris to Houston.
The reason was told to us that the gate was changed and I was not available at the gate but I was sitting at the gate since 9 am for the flight of 4 pm. Upon argument, I was denied board and denied new tickets (I felt racial discrimination) we were not given hotel accommodation either. Without internet and night time we were not able to book any hotel by ourselves and ended up staying at the airport. When we landed at Houston airport; two of the 6 bags arrived damaged and 2 are still missing. I recorded the behavior of the customer care agent who sent us out of the terminal to buy or get a free ticket we came out of the terminal with all 3 passengers' passports keeping 66 year old my mother in the side terminal which made her exit to Paris difficult which turns into involvement of airport security involvement. I am still waiting for my bag. The airport mentioned that it would come there then they'll send me here. No one has called me yet. So overall experience sucks due to 1/ flight cancellation, 2/ overbooking of flights, 3/ Racial Discrimination & inappropriate behavior by air france staff, 4/mismanaging luggage and missing baggage.
I have testimonial videos from other customers who have the same issues on that day.
Thanks

Last edited by [email protected]; Feb 29, 2024 at 6:13 PM. Reason: Closed claims without settling
Reply
Tags...
Tags
racial discrimination

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
In-flight Issue Racial discrimination Rajitha Bandapelly Etihad Airways Complaints 0 Jan 5, 2018 1:05 PM
Baggage Problems AA stuff stealing from luggage!!! lucidreamer American Airlines Complaints 0 Jun 12, 2017 2:53 PM
Check-in / Boarding Racial discrimination Shay Ryanair Complaints 0 Aug 16, 2016 9:13 AM
Customer Service ETIHAD - Racial Discrimination Clarkee Etihad Airways Complaints 3 Nov 29, 2011 11:00 AM
Baggage Problems Cancelled Flight, missing luggage Harold Reed Baggage Problems 1 Oct 8, 2007 6:47 PM


All times are GMT. The time now is 4:03 AM.

 

About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.

 

Advertising

Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2006 - 2023