#britishairways failing its customers yet again

Aug 6, 2018, 12:08 PM

hubalub2010 hubalub2010 is offline

Join Date: Aug 2018

Posts: 1

#britishairways failing its customers yet again

I am extremely dissatisfied with British Airways customer care practices. A name was duplicated in my booking, instead of changing the name, ai am being forced to cancel at the tine of a £412 penalty. Completely unethical. 100% disappointed in this brand. #britishairways failing its customers yet again

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