Reply
Customer Service
COMPLAINT: cancel my reservations due to medical issue

 
Thread Tools Display Modes
  #1  
Old Nov 23, 2019, 2:13 PM
KRETIKOS KRETIKOS is offline
 
Join Date: Nov 2019
Posts: 1

Sir
I have purchased a ticket with Alitalia through justfly to go from US to Rome
2 days before my trip I have been diagnosed with a serious medical problem and i had to cancel my trip . I call the airline and the travel agency to ask if i can refund the trip. They told me that you can asa long as you provide medical documentation .First of all i would like to add that the justfly stole from me an extra 400 dollars for cancelling the trip with the promise that they will return the money if the alitalia agrees to refund. I provide the appropriate documentation in a timely manner , Since september they have not contact me they have refused to give explanation for my matter I was professional in their request by alitalia and justflty behaved like common thiefs and untrustfull professional It is a disgrace that these comapnies still doing business here If someone needs to see communications or any other documentation i am happy to provide
Reply With Quote Share with Facebook


Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
In-flight Issue Medical Emergency USMaritimeConsultant American Airlines Complaints 0 Feb 17, 2015 11:25 PM
Customer Service No help to assist someone with medical needs deltaistheworst Delta Air Lines Complaints 8 Jul 24, 2012 3:54 AM
Customer Service so this is what you get when you help in a medical emergency.... sdlevitt Customer Service 1 Aug 14, 2011 5:14 PM


All times are GMT. The time now is 5:37 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.

counter free hit unique web
unique visitors