#1  
Old Mar 7, 2020, 6:56 PM
thommca thommca is offline
 
Join Date: Mar 2020
Posts: 1
Angry no corona virus related fee waivers

We booked a flight in January to fly to SEA, epicenter of the coronavirus outbreak in the US. When attempting to cancel this flight we were informed, by an extremely rude agent, that there would be a $200 cancellation fee (on a $300 ticket!). Any attempt to discuss this was met with an offer to once again read their cancellation policy. What a mistake booking with American Airlines. No wonder they are #1 on the complaints hit parade. This is a national health emergency, we are in the at risk" group and AA is not interested.
Reply
Tags...
Tags
cancellation fees, coronavirus, customer service

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Canceled / Delayed / Overbooked 5.5 hour Delay Not Weather Related LP5625 Spirit Airlines Complaints 0 Feb 28, 2014 5:35 PM
Canceled / Delayed / Overbooked 5.5 hour Delay Not Weather Related LP5625 Spirit Airlines Complaints 0 Feb 28, 2014 5:27 PM
Baggage Fee Waivers for Red Cross? dustballs1 General Discussion 3 Dec 12, 2011 7:26 PM
Customer Service Delta says the problem is weather-related; that's not true noholesinone Delta Air Lines Complaints 2 Sep 8, 2007 7:23 PM


All times are GMT. The time now is 4:38 AM.

 

About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.

 

Advertising

Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2020