Other Airline Complaints If we receive 10 complaints about an airline, we will create a specific section for it above.

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  #1  
Old May 7, 2023, 3:54 PM
flyers1679 flyers1679 is offline
 
Join Date: May 2023
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Unhappy Starlux Airlines

Booked my flight with Starlux airlines Flight No. JX001 departing LAX via Trip.com back in March of 2023 for May 7th 2023. Checked into my flight via Starlux app on May 6th. Everything was fine. Reached airport, checked into my connecting flight to LAX and then I get a notification email from Trip.com saying Starlux has changed the date of my flight to 8th May!!

Less than another hour later, I get another notification saying Starlux has again changed my flight to 9th May!! And I can't even call customer service because their hotline number in the US says closed on Sundays!!!

Because of this I had to cancel my flight and book another last minute flight and book a hotel which is way more than I had planned for. Who will compensate for these extra charges? Why was my flight changed last minute?
  #2  
Old May 7, 2023, 4:06 PM
flyers1679 flyers1679 is offline
 
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*correction: The second delay notification for May 9th, was for my connecting flight from Taiwan to BKK. It was initially scheduled to land at BKK on May
  #3  
Old Jul 20, 2023, 2:43 AM
Julietvhc Julietvhc is offline
 
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I can't find any information about this airline, can you provide more information.
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