Reply
Check-in / Boarding
COMPLAINT: Poor customer relations

 
Thread Tools Display Modes
  #1  
Old Jul 28, 2019, 11:43 PM
syedtaqi syedtaqi is offline
 
Join Date: Jul 2019
Posts: 1

Had an extremely bad experience at the check-in counter at the LAX when I went to drop my wife and child. The check-in baggage count was good and was not overweight. My daughter had a small bag full of toys and the counter staff wanted to count that as a carry on item. Couple of carry on bags were slightly overweight, which required 'MINOR' adjustment of transferring some items into the check-in baggage. The attendant was extremely rude and told us that we will have to get on the side, rearrange things, and once done, will have to get BACK IN LINE AGAIN! This added the extra inconvenience of waiting in line for another 45 minutes!!

We travel a lot and know that in situations like these, the counter staff always tells you to skip the line once the baggage is rearranged. But not ETIHAD, they seem to be the exception. When I filed a complaint through the airline, they tried everything under the sun to make excuses, they even lied that we had an extra carry on bag.

I am appealing to all the consumers out there to AVOID this airline at all costs. Not worth the hassle of saving a lit bit of money and then have to deal with bunch of rude, lying, and dishonest airline and its staff.
Reply With Quote Share with Facebook


Reply

Tags
bad attitude, bad business, bad company !, complaint


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Customer Service Horrible customer relations! teacherlady Southwest Airlines Complaints 0 Jul 16, 2016 8:42 AM
Customer Service Horrible experience with AA customer service and customer relations hkv AAdvantage Complaints 0 Apr 12, 2016 5:08 AM
Canceled / Delayed / Overbooked Terrible Customer Relations Devon United Airlines Complaints 2 Jul 2, 2013 5:54 PM
Customer Service Shameful Customer relations sallicira Southwest Airlines Complaints 0 Jan 4, 2013 8:01 PM
Customer Service No response from Customer Relations rjyeomans American Airlines Complaints 4 Nov 10, 2010 10:55 PM


All times are GMT. The time now is 8:58 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.

counter free hit unique web
unique visitors