[MIR]

Hi. I bought two tickets from Singapore Airlines for my wife, Suzana Aleem, and my son, Areeb Rahman. The Booking Reference number is 5H64LJ, and the Ticket number is 618-2452189307. When they arrived at Hazrat Shahjalal International Airport, Dhaka, Bangladesh, for the return flight from Dhaka to Sydney on Monday, 6th January 2025, they found out that flight SQ449 from Dhaka to Sydney left 2 hours early, and the flight left on Sunday, 5th of January 2025, at 23:50. They are hopeless at the Dhaka airport and they don't know what to do. The Singapore Airlines check-in counter was closed. My son, Areeb Rahman, needs to come to Sydney for university admission. The next morning, I called the Singapore Airlines Sydney office and they told me to pay another $4868 AUD for a return flight. However, I don't have that money and I managed to buy two tickets from Cathay Pacific for $3095.20 AUD. I asked Singapore Airlines to pay back my money and they refused to pay me back. I don't know how I can get my money back. Are you able to help me get my money back? I will attach all my evidence to you. I hope I will get my money back. I am facing very financial hardship right now. My wife is in hospital, and I need my money urgently. Please help us for my family. Thank you so much for your support. Kind regards, Mir Nur Ur Rahman
Please find all the tickets, paid invoices and other documents attached for your reference. Thank you so much, and much appreciate your help and support.