#1  
Old Apr 3, 2022, 7:48 PM
LonnaD LonnaD is offline
 
Join Date: Apr 2022
Posts: 1
Angry DO NOT buy into the Flight Pass program

I am writing regarding a fraudulent and misleading offer being promoted by Alaska Airlines, the "Flight Pass". I signed up for this offer that promises a free round trip flight, not including taxes, between a list of eligible airports in CA., NV, and AZ. Specifically, the offer is that $49 is charged monthly for a minimum period of 12 months, in return the customer is to receive 6 round trip flights. Each flight becomes eligible after 2 consecutive monthly payments. In addition, each flight pass has an expiration date of only 30 days after the 2nd payment and must be booked at least 14 days out. For example, I joined in 3/22 and paid $49 then was charged again on 4/1 another $49 and was given a credit for my "free flight" which I have to book after 4/15 and take before 4/30 or else it expires. There are no refunds and no opting out of this program before the 12 months.



Here's the catch, despite the verbiage of the contract stating "the majority of the flights will have fares of $0.01..." (please see below) the vast majority of the flights have special "Premium" prices and are far from being free. In fact only the most obscure times in the middle of the weekdays are eligible for the flight pass fare. Even common and numerous routes between SFO and LAX are subject to these "Premium" fares. This is fraudulent advertising. I called and was told there is no quitting the program before 12 months and I cannot get a refund of the money I have paid so far even though I have taken no flights.
Attached Images
File Type: jpg 1649009444998blob.jpg (157 Bytes, 4 views)
Reply
Tags...
Tags
alaska airlines, flight pass, promotions

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Check-in / Boarding Don't let your boarding pass hit you on the way out nottheactress Southwest Airlines Complaints 4 Apr 27, 2012 3:23 PM
Reservations One Pass is a FRAUD! hitimm United Airlines Complaints 0 Feb 7, 2012 9:44 PM
Customer Service Pass the Buck - Chuck Biz Travler Customer Service 16 Jul 23, 2009 12:43 AM


All times are GMT. The time now is 11:26 PM.

 

About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.

 

Advertising

Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2006 - 2023