Reply
Customer Service
COMPLAINT: Worst customer service in my life from baggage services

 
Thread Tools Display Modes
  #1  
Old Jan 17, 2008, 1:41 AM
combatbabyyeah combatbabyyeah is offline
 
Join Date: Jan 2008
Posts: 3

I also posted this in baggage problems

This is a longer than long story. Let me put it short. Alaska "lost" my luggage on August 27 on a non-stop 2 hour flight from Seattle to Vegas. The luggage contained a wedding dress, rings, wedding programs, all of my nice clothes, 300$ in make up, swim suit, clothes, camera charger, i could go on forever. It has been 5 months and have not received anything from them. They have been deceitful, uncommunicative and flat out rude. i work in customer service at the bottom of the totem pole and I know how rude customers can be and I can vouch that I have been nothing but nice and patient with them. This whole snafu ruined the wedding. We are both pretty low maintenance people and the fact that my entire trip, my first time to vegas, my wedding was ruined and they could really give a hoot makes me more frustrated and fuming mad than any one can bear to imagine. If the people were friendly and apologetic or at least paid me for what I had lost I would probably continue to fly them. They have been the worst company I have EVER in my life had to deal with and refuse to ever give them any more of my business. I will also never check my luggage again for the rest of my life. and I will quote an Alaska Air employee "well it looks like you learned your lesson didn't you" FU alaska, i hope you get what you deserve.

Thanks for listening,
Sarah
Reply With Quote Share with Facebook


Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Baggage Problems Worst customer service of my life combatbabyyeah Alaska Air / Horizon Air Complaints 2 Jan 25, 2008 5:16 AM
Customer Service Very poor service from baggage department ElvisFan Air Canada Complaints 0 Sep 11, 2007 2:38 AM
Baggage Problems Lost Baggage 2 weeks ago. Customer service sucks nomoredelta Delta Air Lines Complaints 0 Aug 20, 2007 6:51 PM
Customer Service customer service gzbradle American Airlines Complaints 0 Jul 30, 2007 5:43 PM
Canceled / Delayed / Overbooked Worst airport experience of my life Beverly Delta Air Lines Complaints 1 Apr 10, 2007 1:21 AM


All times are GMT. The time now is 8:09 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.

counter free hit unique web
unique visitors