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Baggage Problems
COMPLAINT: Baggage was totally DESTROYED, told to get lost

 
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  #1  
Old Mar 17, 2007, 4:48 AM
unhappy unhappy is offline
 
Join Date: Mar 2007
Posts: 1

File number K87VTF

Baggage was totally DESTROYED in pieces and all contents flattened. It looked like it had been ran over by the plane.

Was told they would take care of any damage under these conditions. Sent a claim for over $5000.00 received a check for $509.00 and told to get lost. No one would return my calls or e-mails.

Very unhappy with United I should have been treated better.

Kathleen Ettari
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  #2  
Old Jun 2, 2009, 11:00 AM
bah humbug bah humbug is offline
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Join Date: May 2008
Posts: 64

A claim for $5000.00? For 1 bag? Are you kidding?
Must have contained the Queen of England's crown jewles.
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  #3  
Old Jun 2, 2009, 1:50 PM
abutterfinger25 abutterfinger25 is offline
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Join Date: Jul 2008
Location: Washington Metro Area
Posts: 197

I sort of agree with BH here. What was in the bag for you to submitt a claim over over 5 grand?
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  #4  
Old Jun 2, 2009, 2:59 PM
PHXFlyer PHXFlyer is offline
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Originally Posted by abutterfinger25 View Post
I sort of agree with BH here. What was in the bag for you to submitt a claim over over 5 grand?
I doubt you'll get a response. In case you hadn't noticed the OP is over a year old!
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Old Jun 3, 2009, 12:51 PM
abutterfinger25 abutterfinger25 is offline
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You know, I never looked at the date of the OP. Sometimes I wish people would leave these old posts alone.
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Old Jun 11, 2009, 4:13 AM
Jetliner Jetliner is offline
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Join Date: May 2008
Posts: 495

True, but at the same time nobody called this person out at the time, and they needed it.
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