Reply
Customer Service
COMPLAINT: No Refund After 8 Months!

 
Thread Tools Display Modes
  #1  
Old Jul 12, 2011, 6:40 PM
BASUCK BASUCK is offline
 
Join Date: Jul 2011
Posts: 1

During the snow storm last year, I had a return flight booked for my mother and like so many others, was offered a refund and cancellation. I accepted and went through the refund procedure online. I still haven't received my refund 8 months later and what's even more annoying, British Airways have not even bothered to reply to any of my emails (about 7 of them!). Every time I try to call them I am on hold for over half an hour and give up. I don't know who else to complain to in order to get my money back. It's ridiculous.

Any advice much appreciated. Thanks.
Reply With Quote Share with Facebook




Replies:

  #2  
Old Jul 12, 2011, 8:06 PM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Shropshire, England
Posts: 3,197

Write to


Complaints
Civil Aviation Authority
Room K401
CAA House
45-59 Kingsway
London
WC2B 6TE


You are not alone, but this will force BA to respond. You may also want to write to the Sunday Times who have run a number of stories about this problem.
Reply With Quote Share with Facebook

Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Baggage Problems Lost baggage, 6 months on and still no response from AA jpgarrido American Airlines Complaints 0 Jul 16, 2008 8:57 AM
Customer Service Two Trips, Two Months, Two Nightmares sjs5572 Delta Air Lines Complaints 14 Jun 28, 2008 10:32 PM
Baggage Problems Baggage Damaged & 3 months later still waiting for repairs davidkalinowski United Airlines Complaints 0 Jun 19, 2008 2:10 AM
Baggage Problems lost baggage - more than four months with no reply! baginlimbo Delta Air Lines Complaints 0 Jun 30, 2007 8:24 PM


All times are GMT. The time now is 8:45 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2018, vBulletin Solutions, Inc.
BallisticTshirts.com

counter free hit unique web
unique visitors