Reply
Canceled / Delayed / Overbooked
COMPLAINT: Cancellation, no info

 
Thread Tools Display Modes
  #1  
Old Mar 31, 2016, 10:06 PM
Peter Koronaios Peter Koronaios is offline
 
Join Date: Mar 2016
Posts: 1

On the 28th of March, 2016, EZY5082 (LGW-ATH) was cancelled. None of the passengers were informed, even though most of us had given email contact. When we arrived at the airport, their staff (not really theirs, they rent them from the airport) did not have a clue, and changed their story about what we could do about 10 times in an hour.

Finally, we were all told to buy ourselves another ticker, and 'they expected' EasyJet would pay us back. No mention was given of the EU 400 euro cancellation compensation (this can be reduced to 200 euro if the AIRLINE pays for another flight - but not if the passenger pays and then gets their money back - there 400 euro is the compensation).

So far, EasyJet flatly refuses to talk to me on the phone, says that only emails are replyed to, and so far (3 working days) they have not even told me how (what papers to submit) to get my money (513 euro, about $585) back, let alone the 400 euro ($456) that they owe me.

I was a committed EasyJet passenger for 14 years (since 2002) - now I can no longer even advise people to fly with them. Try a full service instead - my wife had terrible experiences with Ryanair too, and we have little reason to try Norwegian or Wizz, the other two cheap European airlines.
Reply With Quote Share with Facebook


Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Customer Service Incorrect Info Provided/Dog Not Allowed to Travel AngryPetOwner American Airlines Complaints 0 Jan 30, 2016 7:28 AM
Customer Service Etihad - misleading info & poor service ob1 Etihad Airways Complaints 2 Sep 11, 2012 7:50 PM
Baggage Problems Lost valet bag (and further info) unsatisfied American Airlines Complaints 0 Jul 30, 2011 3:35 PM
Customer Service Delta Gives False Updated Itinerary Info Delta Victim Delta Air Lines Complaints 2 Apr 4, 2009 8:19 AM


All times are GMT. The time now is 9:22 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2018, vBulletin Solutions, Inc.
BallisticTshirts.com

counter free hit unique web
unique visitors