Reply
Reservations
COMPLAINT: Where's my reservation???

 
Thread Tools Display Modes
  #1  
Old Jun 17, 2011, 11:50 PM
dcrooks dcrooks is offline
 
Join Date: Jun 2011
Posts: 1

I made 3 Southwest reservations 8 hours ago...and am still waiting for an email confirmation. If you go on their website and click on "My Travel", it only shows you your next flight...NOT all future flights. So I how have 3 reservations for July that I can see...what if I needed to change one??? IF YOU ARE BOOKING RESERVATIONS WITH SOUTHWEST IT IS ESSENTIAL THAT YOU PRINT YOUR BROWSER SCREEN WITH THE CONFIRMATION NUMBER, OTHERWISE YOU NEVER BE ABLE TO FIND ANY RECORD OF YOUR FLIGHT WITHOUT CALLING RESERVATIONS AND WAITING FOR THEM TO FINALLY ANSWER (WHAT'S EVEN WORSE IS THAT YOU HAVE TO LISTEN TO THEIR MARKETING HYPE WHILE YOU WAIT).
Reply With Quote Share with Facebook




Replies:

  #2  
Old Jun 19, 2011, 1:46 PM
Ombudsman Ombudsman is offline
 
Join Date: Feb 2011
Posts: 136

I'm really not sure what your issue really is. When I make a hotel reservation on Hilton's website it can take anywhere from one to four hours for the reservation to show up in my profile. If I call the property directly it can take one to two days. Just because you can't see it doesn't mean it's not there. Making a note of, printing out, or taking a "screen shot" of the confirmation isn't a bad idea but in most cases unnecessary since most airlines, hotels, etc. will immediately e-mail your confirmation.

As for the info while on hold...even my doctor's office does this. What makes Southwest or any other airline any different? Put the hold music on speakerphone, make yourself a cup of tea, and when you hear a live voice pick up the phone.
__________________
Contributing editor to one of the largest travel blogs on the internet.
Reply With Quote Share with Facebook

Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Reservations Lost Reservation aztorome Delta Air Lines Complaints 14 Aug 31, 2009 11:36 PM
Reservations reservation problem skipper15 Air Canada Complaints 12 May 23, 2009 10:10 PM
Reservations Reservation Changes, Delta UGH goldfastback Delta Air Lines Complaints 1 Jan 19, 2009 7:12 AM
Reservations Unable to pay for reservation hsolbrig American Airlines Complaints 1 Oct 4, 2008 10:57 AM
Reservations Reservation disappeared Allison Westberg Reservations 0 Jul 16, 2008 6:45 PM


All times are GMT. The time now is 8:07 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2018, vBulletin Solutions, Inc.
BallisticTshirts.com

counter free hit unique web
unique visitors