Customer Service

Thread Tools Display Modes
Old Oct 7, 2012, 2:05 PM
Marina Marina is offline
Join Date: Oct 2012
Posts: 1

AF 690
My husband and I flew Business Class from Nairobi to Paris to Miami. In spite of a 3 1/2 hour layover in Paris, one piece of luggage didn't make it. We were told it would be delivered the next day. Receiving no call, I called and was told that it would be in the evening flight and would be delivered this morning. Again receiving no call, i called and was told it didnt make the flight and it MIGHT make it on the flight today. Today's flight left Paris hours ago and they can't tell me if my bag is on it. If this is how they treat Business class customers, I can imagine how coach passengers are treated. D yourself a favor and fly another airline.
Reply With Quote Share with Facebook


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT. The time now is 11:28 PM.

Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2019, vBulletin Solutions, Inc.

counter free hit unique web
unique visitors