Aeroplan Complaints

Have you tried using your miles or elite status but encountered problems? Had any problems earning mileage?



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Frequent Flyer Program
New Rules for Aeroplan

 
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  #1  
Old May 1, 2016, 3:18 PM
Captmarc Captmarc is offline
 
Join Date: May 2016
Posts: 3

New rules for acquiring miles, Huh?? Now it is NOT the miles you fly it is how much money you spend, also at the end of last year I suddenly found out that the miles that I had accumulated ( near 98,000) not all were qualifying miles as they were gotten through a partner star Alliance Air line ( Lufthansa) so I only realized 55,000 mile snad fell very short of my usual Super Elite status. So it is Bye Bye Aeoplan, I have been there since 1997, but this treatment I can no longer accept, so much for a loyalty program, Give us your money program, Adios, so sad!!
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  #2  
Old May 3, 2016, 7:23 PM
A320FAN A320FAN is offline
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Join Date: Jan 2011
Posts: 327

Originally Posted by Captmarc View Post
New rules for acquiring miles, Huh?? Now it is NOT the miles you fly it is how much money you spend, also at the end of last year I suddenly found out that the miles that I had accumulated ( near 98,000) not all were qualifying miles as they were gotten through a partner star Alliance Air line ( Lufthansa) so I only realized 55,000 mile snad fell very short of my usual Super Elite status. So it is Bye Bye Aeoplan, I have been there since 1997, but this treatment I can no longer accept, so much for a loyalty program, Give us your money program, Adios, so sad!!
Most airlines especially in the United states are moving to a dollar based Frequent Flyer Program. JetBlue, Delta, United, and Southwest have done this already. American I believe is looking or is going to make similar changes to it's frequent flyer program in a similar fashion when it will be based on the $$$ you spend with the airline, and credit cards and other business partners.
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  #3  
Old May 13, 2016, 6:28 AM
Captmarc Captmarc is offline
 
Join Date: May 2016
Posts: 3

Just as I thought, that AC was losing in the North American market loyalty programs, s of last month April 2016, here are the standings for positive reviews for programs:

The airline’s TrueBlue loyalty program was tops among North American airlines in the study’s rankings, with an average payback of 7.9%. Next in the list were Alaska Airlines (7.8%), Southwest (7.3%), United (5.0%), Delta (3.8%), Air Canada (3.2%), and American (3.1%).

and it shows!
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