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COMPLAINT: Unacceptable Conditions-Not worth saving $50

 
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  #1  
Old Mar 27, 2010, 6:23 PM
Casey Casey is offline
 
Join Date: Mar 2010
Posts: 6

We had 3 adults in our group flying round trip, leaving Detroit at 8pm on 03/18/2010 and returning on 03/22/2010. Flight # 711 was filthy with debris and leftover garbage from previous passengers on the floors and in the seat pockets. The male flight steward was sarcastic to other passengers. The seats were so close to each other, that it would be impossible to assume the crash position if necessary. Isn't that unsafe? All beverages, even water-cost extra. Seat assignment cost extra. I thought buying a ticket meant reserving a seat! Are you kidding? .. "Upgrading" to a (normal) sized seat cost extra. Spirit used to be a favorite of ours. The quality is awful now and I will never recommend using or spend my money on Spirit Airlines again. The savings weren't really much different than other airlines. I chose Spirit because it used to be a very good airline. No more with this airline.... I heard at least 12 passengers with my same complaints. Noone wants to begin and end their long awaited vacation with this bad experience. Thank you for taking time to read this complaint.
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  #2  
Old Mar 28, 2010, 4:17 AM
The_Judge The_Judge is offline
Former Airline Employee (NOT OFFICIAL REP)
 
Join Date: Oct 2008
Posts: 1,109

When was the last time you flew them? Theyve been charging for everything for over 3 years. Checking luggage, anything to drink, bigger seats......everything you named. This is the epitome of the low-cost carrier. The tickets may be cheaper but they'll try to make it back by charging people for whatever they can.
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Yes, the rules and policies favor the airlines unfairly. I do not dispute that.
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  #3  
Old Mar 28, 2010, 7:33 AM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Shropshire, England
Posts: 3,197

Does complaining in triplicate make any sense?

Does complaining in triplicate make any sense?

Does complaining in triplicate make any sense?
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  #4  
Old Mar 28, 2010, 5:05 PM
Leatherboy2006 Leatherboy2006 is offline
 
Join Date: Nov 2007
Posts: 340

to jim
brings back memories of the old days of having to do paperwork in triplicate or and you ready for this old dinosaur......CARBON PAPER
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  #5  
Old Mar 28, 2010, 5:13 PM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Shropshire, England
Posts: 3,197

Don't remind me.. if you made a typo with carbon paper.. it took ten minutes to rub out the print and copies and then start over.. it was a NIGHTMARE.. but not as bad as making a mistake on a Gestetner skin!!
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  #6  
Old Sep 29, 2011, 7:01 PM
adamr adamr is offline
 
Join Date: Sep 2011
Posts: 33

If you want luxury, call someone else. If you want the best price and no extras, fly Spirit. This is YOUR FAULT for not thinking about airlines before buying the cheapest ticket.
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  #7  
Old Sep 29, 2011, 9:07 PM
Casey Casey is offline
 
Join Date: Mar 2010
Posts: 6

Well, Mr. Positive... Thanks for sharing your enlightening thoughts! Gosh... I feel better now. Glad you opened up my world!
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  #8  
Old Sep 30, 2011, 8:21 PM
adamr adamr is offline
 
Join Date: Sep 2011
Posts: 33

Originally Posted by Casey View Post
Well, Mr. Positive... Thanks for sharing your enlightening thoughts! Gosh... I feel better now. Glad you opened up my world!
I am, actually, trying to be positive. What's your complaint? That there was trash on the floor?

Again, if you buy an airline ticket based on price, you can expect that certain luxuries will be absent.

Everything you're complaining about is something you already knew before getting on the plane. The only real problem here is that the plane wasn't clean and in your opinion the flight attendant was having a bad day.

Go ahead and sue. You'll probably win damages!
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Old Sep 30, 2011, 8:25 PM
adamr adamr is offline
 
Join Date: Sep 2011
Posts: 33

That's AWESOME I got labeled as a "biased" contributor. It looks like the administrators are just as much whiners and complainers as everyone who joins this forum!

Now my posts are highlighted in RED! Thanks!
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