Baggage Problems
COMPLAINT: Stolen luggage content and no response

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Old Jun 10, 2017, 8:18 AM
marietta310 marietta310 is offline
Join Date: Jun 2017
Posts: 1

Upon my return to Germany I had to notice that my suitcase was rifled and things got stolen. Filed an online complaint after the hotline couldn't file it.
There was NO email confirming the case ID. Good thing I did a screenshot.
So a week passed and NO Feedback yet! Big airline fail!
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airberlin, no customer service, stolen luggage

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