#1  
Old Dec 21, 2010, 9:48 PM
peterskine101 peterskine101 is offline
 
Join Date: Dec 2010
Posts: 1
Default Air India - I.N.D.I.A = I'd Never Do It Again!

Returned from Delhi on Nov 3 on AI101. Two of my 4 bags were missing claim ref: *******. After 40 days and over 20 phone calls, one of my bags was returned, intact. The tags on the bag indicated that the day after my flight, the bag was put in storage on the fourth floor by BUZZ. I believe that my second bag is there as well. The woman I called in NY at (718) 632-1444 helped as much as she could. She was unable to actually contact ANYONE in Delhi, either by phone or email. As of this week she said that she had turned the problem over to her supervisor but I have not heard from anyone and the phone does not pickup anymore and the voice mail on it is full.

I would like to either get the bag (preferable) or put in a claim for it.

I have posted this complaint on airlineComplaints.org and notified the consumer affairs dept and the air consumer.dot.gov website.
  #2  
Old Dec 22, 2010, 6:55 PM
Researcher Researcher is offline
 
Join Date: Dec 2010
Posts: 28
Send a message via Yahoo to Researcher
Default

Dear user: I am developing a Doctoral research on Mishandled baggage (see General Discussion- Mishandled Baggage Research ) Could you please, provide the airline complaint form (minus personal information) you filled with the airline or send me an email to [email protected] and I will send a survey. The survey is very similar to the one you must file with the airline and does not contain personal information.

Thanks before hand
__________________
Researcher

To view links or images in signatures your post count must be 5 or greater. You currently have 0 posts.
Reply

More options...
Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Complaint Complaint Author Forum Replies Last Post
Air India Express - the worst shaijupf Air India Complaints 8 Nov 9, 2012 10:40 PM
Air India, Sorry excuse for an airline. Sharad_honavar Air India Complaints 1 Dec 8, 2010 6:31 AM
Air India Customer service cortney Air India Complaints 0 Oct 11, 2010 9:08 AM


All times are GMT. The time now is 10:20 PM.

 

About Us

We are the oldest and largest Airline Complaints organization in the world. We have been making your airline complaints matter since 2006. Learn more.

 

Advertising

Advertise with us to reach a highly-targeted audience of airline passengers.

Copyright © 2020