Baggage Problems
COMPLAINT: Worst service ever when baggage lost

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Old Jan 18, 2017, 5:23 PM
Petersnapper Petersnapper is offline
Join Date: Jan 2017
Posts: 1

My baggage got lost at January 10th at Schiphol on a BA flight from Londen Heatrhow. After several calls with customer service they told every time "your baggage is at Londen and will be send a.s.a.p." and the only thing I can do is waiting.
My next flight is on January 23th and I am afraid my baggage won't be there in time.

I really feel frustated about the way BA is threating me. It will cost me lots of money to buy all new stuff for my next flight.

Reference number -- AMSBA56771

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baggage/customer care, baggageproblem, british airways

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