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Customer Service
COMPLAINT: Discriminatory specials

 
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  #1  
Old Nov 19, 2011, 10:39 PM
bushco bushco is offline
 
Join Date: Nov 2011
Posts: 3

Alaska Airlines Club 49 gives special practices and pricing only too Alaks residents. These include 2 free bags anywhere they travel 2, 30% off coupons yearly and weekly special pricing not availible to anyone else. They are not giving these special away to lose money so the 80% or more customers not living in Alaska will be paying higher fares to foot the bill. If Alaska feels that non alaskan customers are inferior then cut out all but Alaska routes and see how long they last. Customers in the Northwest are limited to Horizen(now Alaska) and recieve nothing special. I personally do not think I should pay for someone else to have free bags etc.
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  #2  
Old Nov 20, 2011, 10:03 AM
jimworcs jimworcs is offline
 
Join Date: Jan 2008
Location: Shropshire, England
Posts: 3,197

That is an interesting angle, that specific offers based on localities or membership of a club is discriminatory. I am not sure it is and Alaska is somewhat unusual in being totally cut off from the rest of the US by Canada, so perhaps that is something of a justification.
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Old Nov 20, 2011, 10:00 PM
Gromit801 Gromit801 is offline
 
Join Date: Aug 2007
Posts: 745

Jealous much? An airline does what it can to help alleviate the very high cost of living in Alaska, and you're upset? Here's where part of your complaint breaks down: Alaska MVP's get free bags, and other special deals. It's a perk that's earned. Alaska residents earn their perks living where they do.

There are other airlines, help yourself.
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Old Nov 24, 2011, 3:32 PM
bushco bushco is offline
 
Join Date: Nov 2011
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Why do you think living in one state vs another earns you special rewards? MVP's are rewarded for the miles they fly no matter where they live.
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Old Nov 28, 2011, 2:29 AM
Gromit801 Gromit801 is offline
 
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Posts: 745

Let's see. Alaska Airlines. State of Alaska. Call me crazy, but I see a connection.

Just about every airline has given perks that not everyone can take advantage of.
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Old Nov 28, 2011, 2:59 AM
bushco bushco is offline
 
Join Date: Nov 2011
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Alaska Airlines is based out of Seattle and flies at least ten times the number of flights out of Seattle than the entire state of Alaska. If they owe Alaskans anything it would be because they ran all the small airlines out thus the high prices between Alaska ans Seattle.
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Old Nov 28, 2011, 7:37 PM
Gromit801 Gromit801 is offline
 
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Yes, they are based out of SEATAC, but they continue to have a very close tie to the state of Alaska.
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Old Dec 1, 2011, 11:35 PM
Bucc01 Bucc01 is offline
 
Join Date: Dec 2011
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What about Military fliers? They receive special treatment. Do you begrudge this group just because of where they are employed?
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