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COMPLAINT: Delta closes account but sells it back

 
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  #1  
Old Mar 5, 2009, 3:37 AM
verichron verichron is offline
 
Join Date: Mar 2009
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After a lifetime of saving Delta mileage I just learned that Delta closed my account for inactivity. However, they will sell it back for a fee of $50 for each 5000 miles. Delta has joined the corrupt corporate greed crowd and apparently has no trouble with the immorality of closing an account and then reselling it back to you for additional fees.

Part of my inactivity is due to major health issues involving heart bypass and kidney transplant operations over the past few years.

How can Delta be so corrupt in their corporate thinking? When did the organization become so unethical and what can be done about their poor judgment and awful misbehavior?
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  #2  
Old Mar 5, 2009, 6:04 AM
Corbel Corbel is offline
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Posts: 214



Taken right from the delta website...
Account Deletion and Mileage Expiration

Accounts with no activity for 12 consecutive months after enrollment will be deleted. A new SkyMiles number can be obtained by contacting Delta.

Currently, miles will not expire as long as you participate in one of the following activities at least once every two years:
  • Earn miles for travel on a qualifying Delta, Delta ShuttleŽ, SkyTeam, or other SkyMiles airline partner flights.
  • Earn or redeem miles with one of the SkyMiles program partners including hotels, car rentals, Delta SkyMiles Credit Card from American Express, international credit card partners, SkyMiles Dining & Hotels by Rewards NetworkSM, MilePoint.com, mortgage lenders, CAP magazine subscriptions, real estate, or telecommunications partners.
  • Buy Miles here at delta.com or by calling the number on the back of your SkyMiles card.
  • Redeem miles on Delta, Delta Shuttle, a SkyTeam partner, or another SkyMiles airline partner. Redemption of previous program awards does not extend the mileage expiration date.
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Old Mar 5, 2009, 6:44 AM
Butch Cassidy Slept Here Butch Cassidy Slept Here is offline
 
Join Date: Mar 2008
Location: Nearest Airports: COD, BIL, WRL
Posts: 577

you can now select an airline, whenever you take your next trip, WITHOUT regard to how many miles you will receive. Just think, there's Virgin America and Southwest. If health continues to be an issue, and there's an Amtrak station near your departure city, and your destination city, the train is much more accomodating to those challenged with health issues. For example, oxygen tanks are ok with Amtrak as long as they don't block aisles. If you get sick, it's just a matter of waiting for the next station to come-up. For overnight travel, compartments ("sleepers") are worth the extra money if you are health challenged. Finally, on your next trip, NEVER check a bag containing your meds. A shower (or "diddie") bag is good for meds because its small size ensures you will be allowed to carry it onto something as small as a Beech 1900 commuter prop.
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Old Mar 6, 2009, 1:22 AM
jimworcs jimworcs is offline
 
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Location: Shropshire, England
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Delta have no loyalty to you, and you should now have no loyalty to them..
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Old Mar 6, 2009, 1:41 AM
Leatherboy2006 Leatherboy2006 is offline
 
Join Date: Nov 2007
Posts: 340

As one who will not step on a train due to Amtraks problems I found the following site about their nightmares, interesting the first complaint on there is about oxygen use on a train. You would never catch me on Greyhound either.
http://www.consumeraffairs.com/travel/amtrak.html
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